Patient Experience Executive

Full job description

Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.

Provide hospital information and answer patient queries.

Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.

Ensure patients have an overall good patient experience

Liaison between departments when required

Manage the reception and waiting areas.

Handles telephone enquiries and directs queries accordingly

Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.

Provide hospital information and answer patient queries.

Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.

Ensure patients have an overall good patient experience

Liaison between departments when required

Manage the reception and waiting areas.

Handles telephone enquiries and directs queries accordingly

Preferably a college graduate in any discipline

 

 

Executive jobs in Dubai

Industries:Health, Wellness & Fitness

Function: Healthcare Administration