Marketing Analyst

Marketing AnalystWhat your main responsibilities are:

Deal Analyst – Global Pricing Center of Excellence Key business partner in terms of providing pricing recommendations and consultative support to Sales. The person should be comfortable in a truly multinational environment, working with different cultures and all the levels in organization. Good people skills and collaborative approach will be required to achieve objectives for this role. The person should be comfortable communicating with the senior leadership team either at the local or global level; and able to communicate fluently. This role will partner with functions like sales, marketing, finance, legal, pricing administration, customer analytics & research teams to take end-to-end ownership of deal process and drive pricing decisions. The person should be able to effectively coordinate with cross-functional teams and various regional pricing teams across the geographies to meet critical timelines for bid pricing, associated tasks & initiatives; while ensuring process compliance & meeting audit requirements. The person should have good exposure to commercial aspects of business, RFP & contract management, process management/ transformation, developing analytical solutions to business problems, reporting, MIS, creating business case/ presentations for executive management.

Commercial: 30%

▪ Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements ▪ Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. Analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions ▪ Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals ▪ Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis

Stakeholder management: 20%

Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments ▪ Ability to work interactively with sales teams and regional pricing teams across time zones for delegation, feedback and process approvals ▪ Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high quality outputs ▪ Customer focused, ability to network & influence, and driven to achieve high quality results ▪ Excellent communication skills, able to communicate with people across all levels including senior management/ leadership ▪ Ability to work under pressure, prioritize & meet coinciding timelines for multiple business critical deliverables

Process transformation: 20%

▪ Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience ▪ Develop efficient processes & systems while ensuring internal controls & compliance ▪ Good to have understanding on six sigma / quality driven framework and relevant tools

Analytical solutions: 15% ▪ Translate business needs into functional requirements, develop use cases/ user stories ▪ Good to have understanding on agile framework, solution architectures, databases, PL/ SQL, Teradata and advanced Excel ▪ Identify relevant KPIs / metrics for business performance and develop dashboard/ reports

Industries:Consumer Services, Logistics & Supply Chain, Package/Freight Delivery