Housekeeping Attendant-Mombasa Road

Core Duties and Responsibilities

Oversee housekeeping operations.

Ensure cleanliness in guestrooms, public areas, front department etc.

Engage and train junior staff to deliver exceptional guest experiences

Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.

Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.

Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.

Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.

Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.

Monitor and control departmental expenses to ensure adherence to budgetary guidelines.

Handle guest complaints and ensure follow-through

Manage departmental expenditure and maintain hotel profitability

Implement safety standards and special cleaning schedules

Any other duties assigned.

Job Specifications and Qualifications

Diploma in Hospitality Management or related field

Experience as an Housekeeping Attendant, preferably in hospitality

At least Two (2) years’ experience

Key Competencies

Strong leadership skills

Great communication skills

High organizational skills

Excellent attention to detail.

Excellent problem solving skills

Industries:Management Consulting

Function: Others