Head of Partnerships, Sales & Distribution

PRIMARY RESPONSIBILITIES:

Strategy and Planning

Lead the formulation and execution of CIC Microinsurance distribution and partnerships strategy.

Set ambitious but achievable sales and growth targets aligned to the strategic plan.

Develop geographic expansion and channel rollout roadmaps.

Partnership Development

Identify, engage and onboard strategic partners (Co-operatives, Banks, MFIs, fintech’s Educational institutions, Religious institutions, Self-help groups, aggregators).

Negotiate and manage MoUs and contracts with partner institutions.

Conduct regular reviews with key partners to ensure mutual value creation.

Sales & Distribution Management

Oversee zonal sales operations and field force productivity.

Implement sales performance management systems including KPIs, incentives, and reporting tools.

Guide recruitment, training, and development of the sales team.

Expand hybrid distribution models including digital, agency, cooperative, and embedded insurance.

Channel Innovation & Expansion

Monitor and optimize channel performance and cost-effectiveness.

Collaborate with Business Excellence function and Product teams to deploy tech-enabled delivery.

Feed market intelligence into product development and customer service design.

Market & Product Support

Support pilots and product launch through partner and field force mobilization.

Champion customer-centric delivery models to improve uptake and retention.

Monitoring, Evaluation & Compliance

Provide weekly and monthly reports on distribution performance, partner impact, and risk areas.

Ensure compliance with insurance regulations, anti-fraud protocols, and contractual terms.

Maintain proper documentation and audit trail of partnership activities.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education Bachelor’s Degree in Business Administration, Marketing, Insurance, Economics, or related field.

Master’s Degree or Executive MBA is an added advantage.

Professional Qualification Professional insurance certification (AIIK, ALMI, ACII or equivalent) preferred.

Experience Required:

Description Required years of experience

Relevant Experience A minimum of 10 years’ experience in sales, partnerships, or distribution roles, with at least 5 years in a senior leadership position

Industries:Insurance

Function: Others