Evaluation Staff / Admin Staff

DUTIES AND RESPONSIBILITIES

Evaluate 3S Shop’s compliance to YMPH criteria via 3S Shop evaluation. Reporting of results to section in charge and supervisor.

Conceptualize Dealer Network Development and Customer Satisfaction programs for 3S Shop development (In Store Radio, Videos, and Visual Merchandising.

Collates information and documents 3S Shop performance via 3S Evaluation that will be reported to both YMPH and dealers.

Visits assigned 3S Shops to evaluate and check the implementation of YMPH programs as well as compliance with YMPH criteria.

Conceptualize Employee Recognition Program in relation to improvement of shop operation; team building and reward.

Uniform process in including distribution, ordering, and maintaining inventory. Preparation of its monthly report including discrepancies and settling of any inventory disputes.

Collection and reporting of 3S Shop’s manpower movement and training attainment twice every year.

Works with personnel and/or DND Operation Supervisor in formulating new programs geared towards improving 3S Shop Staff’s performance management system and enhancing the service excellence of the dealer network.

QUALIFICATIONS

Must possess at least a Bachelor's/College Degree in any business course.

Have working experience in administrative work in the field of customer service or sales/marketing or research.

Preferably adept with MS applications, specifically Word, Excel, and PowerPoint.

Have excellent interpersonal and communication skills, and strong organizational skills.

Must be willing to be assigned in Greenfield District, Mandaluyong.

Industries:Automotive

Function: Admin and Back office