Computer Operators (support specialists)

Compliance:

Follow company policies and legal standards like data privacy laws when handling info.

User training:

Teach staff how to use software, follow security best practices, and avoid phishing scams.

Documentation:

Log system changes, write user guides, and maintain network diagrams. Makes handoffs and audits way easier.

Data management:

Ensure data is stored, organized, backed up, and recoverable. Prevent data loss and unauthorized access.

Troubleshooting & support

Diagnose and fix technical issues for users. This includes password resets, printer jams, and “blue screen” errors.

System management:

Install, configure, and maintain hardware, software, and networks. Keep everything updated and running smoothly.

Technical skills*

- *Operating systems*: Know Windows, macOS, and Linux. Install, configure, and troubleshoot them.

- *Networking*: Understand IP addresses, DNS, routers, switches, Wi-Fi, and basic firewall setup.

- *Hardware*: Assemble PCs, replace parts like RAM or drives, and diagnose faulty components.

- *Software & tools*: Install apps, run updates, and use diagnostic tools. Comfort with MS Office, remote desktop tools, and ticketing systems helps.

- *Security basics*: Password management, antivirus, data backup, phishing awareness, and access control.

- *Database concepts*: SQL basics for roles involving data. Know how to query and back up databases.

- *Programming/scripting*: Not always required, but PowerShell, Bash, or Python for automation is a plus.

*Soft skills*

-*Problem solving*

: Break down “it’s not working” into actual root causes fast.

*Communication:

Explain tech issues in plain language to non-tech users.

-*Attention to detail:

One wrong config can take down a complete organised project that has taken months or even years to accomplished.

OND

Age must 25 and above

Must be willing to work extra hours

Have passion to learning new ideas..

Have a flare for innovation..

**********

********@*****.***