Benefits Payment Analyst

PRIMARY RESPONSIBILITIES:

Register, analyze and process all reported uncertain claims and advice clients on the required claims supporting documents

Verify and authorize processed claims up to specified limits;

Resolve customer complaints and disputes swiftly, fairly and diplomatically;

Analyze policies due for certain claims and process the claims within stipulated timelines.

Communicate risk improvement measures for implementation to the underwriting department by monitoring claims experience trends.

Prepare various claims analysis reports for clients and management consumption.

Initiate claim recoveries, in conjunction with the reinsurance officer, from the reinsurer.

Process all surrender payments within the stipulated timelines

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education Bachelor’s Degree Bachelor Degree in Actuarial, Statistics or a business-related field.

Professional Qualifications

AIIK, ACII or LOMA – Added advantage

Experience Required:

Relevant experience Three (3) years’ relevant experience

Industries:Insurance

Function: Others