Administration Coordinator

Full job description

Job Purpose: At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Administration Coordinator and make a difference by delivering top-tier medical services that support our employees' health and well-being. Experience a fast-paced, multicultural environment where your medical expertise will directly impact the success of our operations and contribute to our shared success on a global stage.

As an Administration Coordinator, you will be responsible to supervise the administrative operations of Emirates Group Medical Services and oversee systems and processes to ensure the clinic administration operations are effective and efficient.

In this role, you will:

Communicate effectively with internal and external customers and departments, including but not limited to, staff, dependants, flight operations, cabin crew service centre, human resources, finance, General Civil Aviation Authority (GCAA) and Dubai Health Authority (DHA). Delivering excellent customer service and ensuring adherence to the confidentiality policy at all times by the entire team.

Coach staff on the job by using professional knowledge to ensure consistently high standards is maintained. Liaise with and advise Line Manager in developing training plans to ensure the necessary mix of skills available within the team. Manage team performance to ensure compliance with company and clinic policies and procedures.

Monitor and control reporting requirements both internal and external. Ensure data entry is accurate and timely and meets regulatory requirements. This will include but is not limited to internal reports relating to clinic activity, results and r

Industries:Staffing & Recruiting

Function: Others