Service Education Staff

Job Description:

Oversee and manage all service education activities for Yamaha dealers.

Provide technical knowledge aligned with the Yamaha Technical Academy to ensure high-quality service standards across all Yamaha Authorized Dealers.

Develop and conceptualize Product Knowledge Seminar (PKS) materials that are clear, engaging, and meet participants' expectations.

Conduct 3S training sessions based on the Yamaha 3S Manual and Service Operations, as well as support Yamaha Technical Academy programs nationwide.

Facilitate onboarding training for newly hired sales and field personnel on Yamaha product knowledge.

Manage and maintain all equipment assigned to the Education Centers located in LIMA Malvar, Mandaluyong, Cebu, and Davao.

Prepare and produce training manuals, presentation materials, visual aids, and other resources to enhance the effectiveness of training sessions.

Regularly monitor the Advanced Service Kiosk (ASK) portal and the Learning Management System (LMS) based on technician training achievements.

Job Qualifications:

Bachelor’s degree in Industrial Technology majoring in Automotive or a related field.

Minimum of 2-3 years of work experience in motorcycle repair within the automotive or motorcycle industry.

Proficient in reading service manuals and parts catalogs with hands-on experience in conducting training sessions.

Excellent communication and presentation skills.

Strong organizational skills and attention to detail.

Ability to work collaboratively in a team environment.

Wiling to be assigned in LIMA Malvar Batanags office

Industries:Automotive

Function: Education & Training