(1082) Contractor: Administrator - Learning and Development - SARB Academy

Full job description

Brief description

The main purpose of this position is to perform learning and development related administrative support functions within the Department to ensure the effective planning, coordination and delivery of pipeline programmes (graduate programme/internships/learnerships) and fit-for-purpose learning interventions within the South African Reserve Bank (SARB) Group.

Detailed description

The successful candidate will be responsible for the following key performance areas:

Co-ordinate and administer all aspects of pipeline programmes.

Manage pipeline programmes documentation and ensure compliance with SETAs and other stakeholders.

Assist in the preparation of reports and audits.

Perform administrative tasks in support of the delivery of pipeline programmes and fit-for-purpose learning interventions, which include but is not limited to, events planning and coordination for virtual and in-person interventions, Learning Management Systems (LMS) administration, correspondence and data capturing.

Provide facilitation support (e.g. setting up breakaway rooms, facilitating questionnaires, comments from the attendees, surveys, polls, etc.) to ensure the effective delivery of virtual and/or in-person impactful learning interventions.

Plan and coordinate all training logistics in line with checklists (i.e., venue set-up, attendee lists, invitations, catering, audio-visual, supplier deliveries) and in line with approved budgets.

Collate, distribute and/or prepare materials for virtual or in-person training sessions/workshops, this includes tracking and maintaining training material inventory.

Contribute to the Frequently Asked Question (FAQ) documents for learning and development queries as part of the Help-Desk support.

Create evaluation forms, administer, track, and analyse course evaluation feedback information, pre and post work and/or assessments, 360-degree learning surveys and update the LMS accordingly.

Engage effectively with internal and external stakeholders including learners, training providers, SETAs, and business.

Support onboarding planning and coordination for graduates/learners/interns.

Perform work independently within established practices, given processes, rules and regulations, ensuring compliance with standards, policies, and other guidelines in executing own tasks.

 

Industries:Banking

Function: Admin and Back office