Team Leader

Teleperformance is hiring for Team LeaderBengaluru , Karnataka, INBPO Jobs17 views ApplyDescriptionCandidate must have Inbound banking customer service, banking process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably banking domain.

Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations

• Any Graduate

• Minimum 2 years' experience preferably BFSI/Banking domain

Language:

English and Hindi + South Indian languages Should have managed Team and worked towards bottom quartile.

Good communication skills required in

Language:

English + Any south

India Languages Salary: 3L to 5.5 LPA

Job Location:

Hebbal, Bangalore Contact HR 9449900627

Industries:Consumer Services, Information Technology & Services, Outsourcing/Offshoring