Patient Assistant

Full job description

The responsibilities of this position is to provide administrative/clerical support to the Registered / Practical Nurse in the assigned department. Provide practical, physical and holistic support to the patients.

Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed

Prepares patient for the treatment by welcoming, comforting, seating, and draping patient

Works under the direction and supervision of a Registered or Practical Nurse/Physician and assist with the data entry, record keeping and other clerical job in the clinic

Escorting patients between departments / completing financial reconciliation as needed

To know, follow and maintain patients’ rights

Gathering information about patients care needs and reporting to the Nurse to assist them in assessing, planning and evaluating care

Contributing to the maintenance of a safe and secure environment for patients and staff

Prepares periodic statistical reports such as quarterly clinic statistics and other statistical reports as required

Reports and assists with the investigation of all incidents within the workplace, including minor injuries, near hit and property damage

Educates patients by giving oral hygiene, plaque control, and postoperative instructions

Assist in documenting assigned department services by charting in patient records

Maintains patient confidence and protects operations by keeping information confidential

Maintains safe and clean working environment by complying with procedures, rules, and regulations

Influences and facilitates change within the department in order to improve standards of care

Promotes an environment that enables patient safety, independence, quality of life and health

Protects patients and employees by adhering to infection-control policies and protocols

Ensures operation of department’s equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories

Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Performs all duties in a professional and confidential manner

Auxiliary Nursing / Any Nursing Qualification

Minimum 1-2 year of experience in healthcare set-up

Basic Life Support Certification.

 

Industries:Health, Wellness & Fitness

Function: Healthcare Administration