Members Affairs Associate

Roles, Responsibilities, and Duties

Monitor student performance through detailed analysis from partner education institutions and Chancen activities results, and progress across cohorts, including value-added data through administering Trimester workshops to character development.

Ensuring effective implementation of the Students Board Committee mandate by maintaining high standards of professionalism and effectiveness within this vital role.

Conducting ISA introduction workshops, and guardian meetings (Presenting to a large audience) and assisting applicants to apply for Income Share Agreements.

Creating the contents to use during meetings with both the applicants and the guardians/guarantors.

Translating documents from English to Swahili or vice versa whenever necessary.

Conducting the signing of the ISA contract signing process between Chancen and the Applicants using the provided platforms.

Planned/scheduled different departmental activities and liaised with different department staff whenever necessary.

Regular data verification and authentication on the document to be submitted and in our systems to ensure the accuracy of data entry

Updating student and guardian data in the Chancen system whenever needed.

Promote high standards in all aspects of application and student monitoring particularly in Chancen members' journey.

Welcoming students and guardians/parents to various events/meetings

Supporting colleagues by contributing and promoting behavior of learning and a positive work environment.

Assisting the Applications and Students in Monitoring logistics during events

Sending/responding to different applicants' queries through email and calls effectively

Working on day-to-day activities assigned by the supervisor

Educational Qualifications and Minimum Requirement

Education: Bachelor’s degree in administration, Management, Journalism, Education, Economics, Social work, or any other field related to Application and student monitoring.

Technical Skills, Competencies, and Experience

At least 0-2 years of working experience in related fields

Having the ability to conduct workshops, run presentations effectively to large audiences, set & create the strategies for conducting the cited activities

Passionate about learning and a strong commitment to holistic education

The ability to inspire members and guardians through a genuine passion for learning and a desire to lead them towards outstanding outcomes and meaningful life.

Must be Sharp and able to communicate and express effectively to different audiences in both English, Swahili and other local languages.

Having the ability to handle people effectively and confidently with empathy, understanding, and a helping spirit.

Paying attention to details, a very organized and critical thinker.

High level of integrity/confidentiality and ability to work as part of a professional team.

Computer literacy, especially excellent MS Excel, PowerPoint, and Word skills.

Good oral and written communication skills; Fluency in spoken and written English;

Willingness and commitment to learn, work, and adapt to Chancen’s organizational culture.

Industries:Financial Services

Function: Others