Insurance Team lead

Job Title: Insurance Team Lead

Location: Ikeja, Lagos.

Job Type: Full-time

Industry: Insurance

*Job brief:*

We are seeking an experienced and skilled Team Lead to join our insurance team. The successful candidate will be responsible for leading a team of insurance professionals, driving sales growth, and ensuring exceptional customer service.

*Responsibilities:*

* Lead and supervise a team of insurance agents, providing guidance, support, and coaching to ensure team performance targets are met or exceeded.

* Conduct regular performance evaluations and provide feedback to team members to support their professional development and growth.

* Monitor team metrics, including sales targets, customer satisfaction scores, and quality assurance standards, and implement strategies to improve performance as needed.

* Collaborate with management to develop and implement process improvements and best practices to enhance team efficiency and effectiveness.

* Serve as a point of contact for escalated customer inquiries or complaints, ensuring timely resolution and maintaining high levels of customer satisfaction.

*Requirement/Qualifications:*

* At least 3years of Team Lead experience in an Insurance Account or similar role.

* Strong leadership, communication, and interpersonal skills.

* Proven ability to motivate and inspire team members to achieve and exceed performance goals.

* Excellent problem-solving and decision-making abilities.

* Proficiency in insurance industry regulations, products, and processes.

* Ability to analyze sales data and market trends to inform business decisions.

* Proven track record of driving sales growth and achieving business objectives.

*Salary: ₦105,000 per month + Commission*

Qualified candidate(s) should apply by sending their CV to jobpruvia@gmail.com using the job tile as the subject of the mail.

Industries:Insurance

Function: Others