Customer Service/Customer Support

About the internship

Selected intern's day-to-day responsibilities include:

1. Coordinating with the customer via email & call & chat

2. Assists customers' concerns & resolves customer issues or concerns, escalating complex problems to senior team members as needed

Note:

1. Teamwork skills

2. Good communication and basics of email writing

3. Basics in Excel and Google Sheets

4. Eagerness to learn in a fast-paced environment

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Jul'25 and 15th Aug'25

3. are available for duration of 3 months

4. are from Noida only

5. have relevant skills and interests

Hungama, a leading digital entertainment company in South Asia. Founded in 1999, it has remained at the forefront of the internet revolution in India and has created exceptional digital experiences by combining entertainment & technology. With an aim to include more consumers under the umbrella of digital entertainment, it has worked towards introducing destinations that make digital content consumption simpler and more enriching. Hungama's portfolio covers a wide spectrum of services that have touched over a billion lives in more than 190 countries. These include Hungama Music, a very popular music streaming platform; Hungama Play, the go-to destination for video streaming; Artist Aloud, a platform for independent artists; & Hungama Games, a developer, publisher, distributor, & marketer of mobile games. Leveraging its distribution & aggregation strengths, we are also working with telecom, DTH, ISP, & OEM partners to create unique and engaging entertainment destinations for consumers.

Industries:Information Services

Function: Others