Claims Assistant (AU) | w/ 30K Sign-On Bonus!

Key Responsibilities:

Claims processing

• Claims email inbox management – moving emails from an inbox into an archiving system, saving emails to electronic database, creating tasks, and adding claim file notes into the system.

• Complete monthly file review activities.

• Reconciliation of supplier invoices

• Creating invoice payments for authorization to assessors, repairers, and members

• Adjusting reserves on motor claims from incoming emails

• Uploading quotes and images to assessors’ online portals.

Customer Service

• Maintain excellent staff relationships by providing prompt and efficient administrative support to the claims process and follow through with promises made.

• Action all tasks and queries in a timely manner with adherence to compliance requirements and procedures.

Requirements

What We’re Looking For:

• At least 2+ years AU insurance claims experience

• Experience in using insurance software tools (CBS is highly preferred)

• Experience in handling commercial insurance lines

Industries:Outsourcing/Offshoring

Function: Others