Rooms Steward

Job Description

Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.

Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.

Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.

Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.

Provide turn down services.

Attend to guest promptly and accurately.

Check inventory of room after guest has left advising supervisors if anything is missing.

Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.

Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.

Respond promptly and courteously to guest requests and inquiries

Follow company policy for lost and found

Report defective machinery immediately to supervisor for follow up.

Handle cleaning properties ie VIP, Make up, Early arrival, DND

Understand all room categories and lay outs

Adhere to health and safety hygiene and security regulation

Performs any other duties as assigned.

Qualifications

Team focused

Actioned oriented

Passionate about our guests and business partners to ensure their needs are met

Championing change - Shows openness to new ideas and adapts readily to changing priorities

Should be able to work independently and as team members

should be cost aware

should be able to stand and lift items for a 8-hour shift

Should have minimum work experience of 1 year in the same role.

Should have basic qualifications from reputable organization or previous experience of two years

Industries:Hospitality

Function: Others