IT Device Administrator (JHB)

Full job description

Deploy and configure new devices, ensuring compliance with organisational policies;

Provide support in all aspects of Mobile Device Lifecycle, deployment, refresh, reclamation, decommission, and troubleshooting;

Manage device settings, profiles, and security policies;

Keep devices up-to-date with the latest software, security patches, and firmware updates;

Ensure the secure decommissioning and disposal of devices, with all data permanently erased and integrity maintained throughout the process;

Enforce security policies and procedures on devices to protect against cyber threats and data breaches;

Monitor device activity and security events to detect and respond to potential vulnerabilities;

Respond to security incidents involving relevant devices;

Diagnose and resolve issues with devices, including hardware, software, and connectivity problems;

Optimise device performance and user experience;

Plan for future device needs and capacity requirements;

Provide technical support to users regarding their devices;

Maintain up-to-date documentation on device management procedures and policies;

Collaborate with Teams/departments to ensure effective device management;

Produce weekly and/or monthly reports as and when required.

Grade 12 or Equivalent (Essential);

Diploma in IT (Essential);

1 year experience in a similar role (Essential);

1 year experience with MDM solutions (Advantageous);

Mobile security experience (Advantagous);

Required to be available outside regular hours when necessary for handling emergencies, special projects, and any technology-related tasks that could disrupt business operations;

Good understanding of Mobile Device Management (MDM) platforms;

Proficiency with various operating systems (iOS, Android, etc);

Knowledge of application and network infrastructure protocols.

Personal Attributes:

Professional;

High integrity;

Proactive;

Work independently;

Flexible, adaptable and dependable.

Application Guideline:

Email applications will not be accepted;

Preference will be given to members of under-represented designated groups;

Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

Not to proceed with this vacancy;

To appoint the selected candidates based on its operational requirements.

Industries:Airlines/Aviation

Function: Web Development