Executive Assistant

Key Responsibilities:

20% – Customer Service & Scheduling Support

Answering phone calls and emails when necessary

Scheduling plumbing jobs and coordinating appointments via our job management system

Sending reminders and confirmations to clients

Providing excellent, polite customer service on behalf of the team

40% – Social Media & Email Marketing

Creating and posting content on Facebook and Instagram

Helping plan and run marketing campaigns (e.g. monthly plumbing tips, seasonal reminders, promos)

Responding to messages and engaging with followers

Managing Google reviews and basic reputation management

Creating simple email newsletters using templates (Mailchimp or similar)

Industries:Outsourcing/Offshoring

Function: Others