Eligibility Representative- GHB

Main Duties/Responsibilities:

Database Entry and/or Database Management experience essential.

Process requests from internal and external customers reviewing the request and taking the appropriate action, in a timely and accurate manner.

Internal and external clients depend on our accuracy and efficiency when processing client data, so you will be accountable for providing these high levels of service in accordance with the company standards and customer expectations.

Your Profile

Strong interpersonal skills with excellent written/verbal communication skills

Must possess excellent attention to detail, with a high level of accuracy

Must be able to review information and exercise judgement

Ability to organise, prioritise and manage workflow to meet individual and team production standards

Ability to work under own initiative

Customer focused with developed problem-solving abilities and a proactive approach to proposing/implementing process improvements

Good analytical skills

Ability to navigate systems and applications with ease

Regulatory awareness

Ability to work within a large team

Adaptable to change with a flexible approach to supporting team tasks

Proficient in Microsoft Word, Excel and Outlook – advanced Excel would be advantageous

Minimum of a diploma, bachelor's degree or higher qualification is required.

Experience from an insurance background preferred

Spanish Speaking/Reading/Writing would be advantageous

Industries:Hospital & Health Care

Function: Others