CSR- Travel Account with GDS Exp | MOA, Pasay| Up to 29K* Salary Package

Roles and Responsibilities

As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.

Making changes to existing reservations (ticket reissuance & cancellations)

Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations

Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.

Making outbound calls to vendors and customers as required

Creating new PNRs for fresh bookings

Job Qualifications

At least One (1) year BPO with GDS experience required – Sabre/Apollo is preferred.

Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients.

At least Senior High School graduate

What we offer

Competitive Compensation Package with Retention Program Incentives, Performance Incentives

In-house training

HMO on Day 1

Dental coverage

Personal development programs

Meal and other allowances

Industries:Outsourcing/Offshoring

Function: Others