Client Service Officer: IES (X5 POSTS)

Full job description

Centre: Ref No: HR/4/4/8/917(X1 Post) Harrismith Labour Centre: Ref No: HR4/4/8/918(X1 Post)

Kroonstad Labour Centre: Ref No: HR4/4/8/919(X1 Post) Phuthaditjhaba Labour Centre: Ref No: HR4/4/8/920(X1 Post) Botshabelo Labour Centre: Ref No: HR4/4/8/921(X1 Post)

REQUIREMENTS: Grade 12/ Matriculation; No experience required. Knowledge: All relevant Labour Legislations and Regulations, Related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone Etiquette, Interviewing, Computer Literacy, Communication, Listening, Computer Literacy, Ability to interpret legislation, Problem solving.

DUTIES: Render services at help desk as the first point of entry within the Registration Services (Daily). Resolve all complaints on IES labour legislations received from clients within the scope and dictates of the IES SOP (Daily). Render general administrative duties and participate in advocacy sessions as and when required (Daily).

ENQUIRIES: Mr T Moholi, Tel (058) 303 5293

Ms T Mvelase, Tel (058) 623 2977

Mr S Malope, Tel (056) 811 3043

Mr A Kutuka, Tel (058) 713 0373

Mr. MJ Ngono, Tel: (051) 933 2299

APPLICATIONS: Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.

Email: jobs-fs1@labour.gov.za

FOR ATTENTION: Sub-directorate: Human Resources Operations, Free State

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department's intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 30 May 2025 at 16:00 (walk-in) and 00:00 (online)

NOTE : All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required

Industries:Government Administration

Function: Others