Shisha Operator

Key Roles & Responsibilities

Shisha Preparation & Service:

Set up, prepare, and serve shisha pipes to guests based on flavour preferences.

Ensure proper tobacco packing, heat management, and airflow for optimal performance.

Monitor and replace charcoal regularly to maintain quality and safety.

Guest Interaction:

Greet guests in a friendly manner and offer recommendations based on their preferences.

Educate customers on available shisha flavours and combinations.

Respond promptly to service requests, including pipe cleaning or flavour changes.

Maintenance & Cleanliness:

Clean and sanitize shisha equipment before and after use.

Ensure all hoses, bowls, and mouthpieces are hygienic and properly stored.

Maintain the cleanliness of the shisha area at all times.

Stock & Inventory Management:

Monitor inventory levels of shisha flavours, charcoal, foil, and accessories.

Report low stock or equipment issues to the supervisor.

Assist in restocking and organising supplies as needed.

Safety & Compliance:

Follow fire and health safety regulations, especially when handling hot charcoal.

Ensure guests are smoking responsibly and within designated lounge areas.

Dispose of used coal and tobacco in a safe and environmentally friendly manner.

Team Collaboration:

Work with servers and floor staff to deliver timely and seamless service.

Assist during lounge setups, events, or peak hours when needed.

Requirements

Previous experience as a shisha operator or in a similar hospitality role (preferred).

Good knowledge of shisha/hookah preparation and flavor mixing.

Attention to hygiene, safety, and presentation.

Friendly, customer-oriented personality with good communication skills.

Ability to work flexible hours, including nights, weekends, and holidays.

Industries:Restaurants

Function: Others