Server

Job Description

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:

Sets up and tears down service stations

Taking table orders for all food and beverage from the guests and serve in a professional and positive manner.

Provides service within Fairmont and Hotel Standards

Fosters a welcoming culture

Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal.

Cash Handling

Knowledgeable on menus – food and beverage – Speaks passionately and informatively about the offerings

Tailors Service flow to the diner’s needs

Review daily reports, arrival, VIP, group following up on action items

Aware of all business within hotel on a daily basis and able to guide guests accordingly

Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet.

Attend to all guest requests, being constantly aware of anticipating guests needs.

Ensure smooth running of each table.

Help to ensure the smooth running of all guest's requirements and needs on each table.

Clear away any used crockery, cutlery etc.

On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

Qualifications

Minimum 1 year experience in Food and Beverage preferably at a luxury property

An operational knowledge and proficiency in Point of Sale System an asset

Excellent written/verbal communication and interpersonal skills

Strong guest service orientation

Able to balance a variety of conflicting priorities while providing guest service

Industries:Hospitality

Function: Others