Graduate Engineering Trainee - Remote

About the job

Graduate Training Programme – Rotation in Tech Departments

Be hired for a 6 months’ traineeship after which you can be hired as full-time staff.

The program starts in March 2022.

What is a Graduate program?

We are looking for the leaders of tomorrow, bright, adaptable, comfortable with numbers, enthusiastic with technology’s promise, to join our Graduate Training Program.

Talkpush offers a fast-growing startup environment where trainees will have the opportunity to grow and develop their skills in a variety of roles. Through coaching and side projects, you will learn and refine the skills necessary to be a key contributor in a fast-growth B2B SaaS company.

Over the course of a 6-month program, you will join the Product Support team (3months) and will then rotate in one of the departments of your choice (3months), giving you the opportunity to learn about Quality Assurance, Engineering, or Conversational Design roles.

What will you do and learn?

As a graduate tech trainee, you will join 2 departments, Product Support, and one of your choice:

Product Support (PS): relentlessly focused on driving a stellar user experience for the millions of people using Talkpush products, partnering with both Product and Customer Success teams to enhance the product experience, and increase internal team efficiency by driving training content and tools improvements.

Create training materials and ongoing educational documentation for our users.

Be the expert in how our internal products are being used and where they are falling short.

Work cooperatively with various teams, including business development, operations, sales, and customer support

Identify and support product improvements and new opportunities which enhance utilization and adoption of Talkpush products.

Quality Assurance (QA): working with the Conversation Design and Engineering team focused on testing, troubleshooting, and improving chatbot, mobile applications, and CRM for our clients.

Engage in multiple types of testing across a variety of devices to ensure the CRM and chatbot is performing as designed

Communicate with developers to ensure a common understanding of tests performed and their results

Review requirements, specifications and technical design documents to provide timely and meaningful feedback

Engineering: Our development team is composed of local and international talent. Our core R&D team is based in Asia, but we have a strong remote work culture and can work with people based anywhere.

Develop state-of-the-art web applications for business users

Integrate UI / UX design coming from PSD files into HTML

Conversational Design (CD): relentlessly focused on building the best chatbots to build engaging conversations for the millions of people using Talkpush products

Review existing chatbot flows and suggest improvements

Help to create exceptional, rich, and fulfilling conversational experiences

Collaborate with developers, product and design teams

Learn how to empathize with users across a wide range of subjects

This makes a great training ground for anyone interested in a career in Engineering, Product Support, Conversational Design, and Quality Assurance.

Setting you up for success

You have full training on our product, as well as on how to contribute to the department of your choice: QA, Engineering, CD or Product Support.

You will have a coach to teach you what it takes to be successful.

After your 6-months training, and should shine as a graduate trainee, we would like to hire you and kick-start your career.

Skills You Should Have

Intelligent: Breaking down ideas & product requirements into user stories and feature specifications for designers & developers

Professional: you will be working on Talkpush's Recruitment CRM tool, used by hundreds of recruiters around the world and your designs will impact the lives of tens of thousands of job seekers every week.

Analytical: Talkpush is a fast-paced work environment where taking the initiative, seeking to solve problems while keeping an eye out for the details are all key to success.

Driven: because working in a start-up requires focus and passion to deliver your absolute best, all the time.

Team Player: because you can’t succeed alone; teamwork is imperative

Industries:Information Services

Function: Web Development