voice support

Description

About the Role

We are seeking a dedicated and passionate Customer Service Professional to join our US Voice Support team. As a Client Services Representative, you will be responsible for delivering exceptional client experiences while contributing to our company's growth and development initiatives.

Your Key Responsibilities

Direct Client Interaction: Engage with clients via phone, resolving their queries and concerns in a timely and professional manner.

Training Development: Collaborate with our training team to design and deliver engaging training programs that enhance client satisfaction and loyalty.

Communication: Develop strong relationships with internal stakeholders, including trainers, subject matter experts, and other support teams.

Requirements

Experience: 2+ years in customer service or a related field.

Skillset: Excellent communication and interpersonal skills, with a passion for customer satisfaction and training development.

About Us

Randstad is a growing company that values its employees' contributions to its success. We offer a dynamic work environment, opportunities for career growth, and a commitment to excellence in all aspects of our business.

Industries:Human Resources, Information Technology & Services, Staffing & Recruiting