Telecalling Customer Relations (Malayalam - Chat/Call Process)

About the internship Selected intern's day-to-day responsibilities include: 1. Contact customers with overdue loans through phone calls, ensuring they are aware of their outstanding debt 2. Work out feasible payment plans that align with both the customer's ability to pay and the company's requirements 3. Keep accurate records of all interactions, including customer information verification and arrangements made 4. Adhere strictly to the company's policies and legal regulations regarding debt collection 5. Assist in resolving issues related to payment, offering appropriate solutions based on the customer's circumstances Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 11th Oct'24 and 15th Nov'24 3. are available for duration of 4 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are an IT company based in Mumbai. We are a debt management & collection platform for banks & NBFCs.