Quality Analyst

About the internship Selected intern's day-to-day responsibilities include: 1. Listen to sales calls to assess communication effectiveness and compliance 2. Evaluate sales pitch clarity and professionalism 3. Provide constructive feedback to sales reps based on call audits 4. Support managers for skill improvement 5. Help establish and maintain quality standards for sales interactions 6. Assist in regular assessments to ensure performance meets benchmarks 7. Analyze call audit data to identify trends and areas for improvement 8. Collaborate with teams on strategies for enhancing sales performance What you will need: 1. Currently pursuing or preferably completed graduation in business, communications, or a related field 2. Strong communication skills and attention to detail 3. Familiarity with CRM systems is a plus 4. Demonstrated ability to multi-task and work with great speed 5. Preferred if you have prior internship experience in similar roles Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 26th Dec'24 and 30th Jan'25 3. are available for duration of 6 months 4. have relevant skills and interests Accredian is an academic institution dedicated to education and research in next-generation technologies like artificial intelligence, machine learning, and data science. Accredian's vision is to be the catalyst in producing AI and data leaders of tomorrow. Through 3 to 6-month industry-focused programs, Accredian aims to arm working professionals not only with skillsets like machine learning, and data science but provide them with a transformative learning experience to help them move up in their careers.