ORM Intern

Job description Designation: ORM Intern Duration: 6 Months Location: Mumbai Key Responsibilities: Monitor and manage brand reputation across social media platforms Engage with audience and provide timely responses to feedback Handle customer concerns within specified turnaround times Prepare analytical reports on brand performance and user feedback Utilize social listening tools for effective response management Requirements: Bachelor's degree/Diploma in Mass Media, Marketing Communications, or related field Strong communication and problem-solving skills Experience with social media management tools