Operations

About the internship Selected intern's day-to-day responsibilities include: 1. Maintain customer focus at all times and respond to customer inquiries over e-mail, phone, and chat 2. Take ownership of issues raised by users/experts and work with cross-functional teams to investigate, escalate, and resolve them at the earliest for customer delight 3. Maintain knowledge of all existing and upcoming products/services of the company 4. Capture customer feedback and channel it to internal teams for appropriate action 5. Monitor real-time dashboards and coordinate with experts whenever required Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 21st Oct'24 and 25th Nov'24 3. are available for duration of 6 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. At YourDOST, we provide an online counseling and emotional support platform designed to foster mental wellness. It anonymously connects you with the right experts consisting of psychologists, psychotherapists, counselors, life coaches, career guides, and people with rich and deep life experience, who understand you and guide you through completely confidential individual sessions.