Junior Telecaller

About the job Key responsibilities: 1. Help clients with device installation and troubleshooting issues 2. Install and troubleshoot control devices and software 3. Guide clients on access control device connections 4. Install and troubleshoot Aadhaar authentication devices 5. Provide support through calls, chat, and ticket systems generated by clients Note: Those students with Running Education can't apply for this profile. Skill(s) required English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel Earn certifications in these skills Learn MS-Excel Learn Business Communication Who can apply 1. Those who are from or open to relocate to Ahmedabad Salary Annual CTC: ₹ 2,00,000 - 2,50,000 /year Perks Informal dress code Health Insurance Life Insurance Number of openings 15 About Mantra Softech India Private Limited Website Mantra Softech is a global hi-tech manufacturer of biometric products and solutions with an in-house design and development team. This dream project of like-minded visionaries started in 2006 and continues to push the envelope on biometric system capabilities. Mantra enjoys market leadership in India and is expanding globally with a client base in more than 30 countries. Mantra's major business comes from the government, telecom, and financial sectors to name a few. Mantra's product portfolio includes fingerprint sensors, IRIS sensors, integrated fingerprint devices, integrated IRIS devices, POS/MicroATM/financial terminal, IRIS recognition in mobile, and many more biometric devices. Customers' rapidly growing requirements for complex and sophisticated security systems are the inspiration behind Mantra's Innovative products and solutions.