E-commerce Back Office Executive
Toy Marche
Gurgaon
200000 per year
1 Opening(s)
Posted 8 days ago
Application endsDec 06, 2024
Job Description
About the job
We are seeking a highly organized and detail-oriented e-commerce back office executive to support the smooth operation of our online store. The ideal candidate will be responsible for managing the day-to-day back-office tasks related to order processing, inventory management, customer support, and coordinating with various teams to ensure timely delivery and smooth customer experience. This role requires someone with strong analytical skills, excellent communication abilities, and a proactive attitude.
Key responsibilities:
I. Order processing and management:
1. Process customer orders efficiently, ensuring accuracy in data entry and timely execution.
2. Monitor and track orders from placement to dispatch, ensuring timely delivery to customers.
3. Handle order modifications, cancellations, returns, and refunds in accordance with company policies.
II. Inventory management:
1. Maintain up-to-date records of inventory, coordinating with warehouse teams to ensure accurate stock levels.
2. Update product availability and stock status on the e-commerce platform.
3. Coordinate with the purchasing department for stock replenishment when needed.
III. Product listing and update management:
1. Assist in uploading and managing product listings on the e-commerce platform, ensuring all product information (descriptions, pricing, images) is accurate and up to date.
2. Ensure product categories, tags, and filters are applied properly for a better user experience.
Skill(s) required
MS-Excel
Earn certifications in these skills
Learn MS-Excel
Learn Business Communication
Learn Digital Marketing
Learn Business Analytics
Who can apply
1. Those who are from or open to relocate to Gurgaon and neighboring cities
Salary
Annual CTC: ₹ 2,00,000 /year
Perks
Informal dress code
Number of openings
1
About Toy Marche
Website
Toy Marche is a fun and exciting store filled with a wide variety of toys for kids of all ages! From action figures and dolls to building blocks and puzzles, Toy Marche has everything to spark imagination and creativity. With bright colors, playful designs, and friendly staff, it's a place where children can explore, play, and find their new favorite toy. Whether you're looking for the latest trends or classic toys, Toy Marche is the perfect destination for endless fun and smiles. Come in and discover a world of adventure and joy at Toy Marche!
Job Skills
MS-Excel
Job Overview
Date Posted
November 07, 2024
Location
Gurgaon
Offered Salary
200000 INR per year
Expiration date
December 06, 2024
Experience
0 To 3 Years