Customer Support Junior Team Lead

About the internship Selected intern's day-to-day responsibilities include: 1. Handle customer inquiries via chat, email, or calls, resolving issues promptly and professionally. 2. Provide clear communication to customers, ensuring timely resolution of queries. 3. Demonstrate excellent decision-making skills, working independently in the absence of team members. 4. Prepare daily task sheets, tracking team progress and performance. 5. Mentor and assist customer support interns, clarifying doubts and fostering growth. 6. Foster strong customer relationships, ensuring satisfaction and loyalty. 7. Utilize Excel skills to maintain records. Who can apply Only those candidates can apply who: 1. are available for the work from home job/internship 2. can start the work from home job/internship between 27th Sep'24 and 1st Nov'24 3. are available for duration of 4 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are a bunch of enthusiasts who want to make good food affordable again by cutting out the middlemen. We want to set an example that a sustainable business can also be run without exploiting the consumers with high prices. We will be successful if everyone in the country starts doing what we do. We will change the rules of retail and modern trade. We will bring the power back to the producers from the retailers or middlemen. From our team, we want only the best. We are a tech-driven company with a focus on constant innovation. We need smart people with the best analytical and communication skills and a great heart. If we succeed, we will create a world order where everyone has access to good food and will lead a content life. We promise that we will take care of you at all times.