Customer Support (Inbound Calls)

About the internship We're seeking a highly motivated and customer-focused individual to join our Customer Support team as an intern. As a Customer Support Intern, you will be responsible for providing exceptional support to our customers via inbound calls and ensuring timely follow-up on missed calls. Selected intern's day-to-day responsibilities include: 1. Handle inbound customer calls and provide timely resolutions to queries. 2. Respond to customer inquiries via phone and ensure first-call resolution. 3. Call back customers for missed calls and ensure issue resolution. 4. Provide product/service information and support to customers. 5. Coordinate with the team. NOTE: 1 week training will be provided Who can apply Only those candidates can apply who: 1. are available for the work from home job/internship 2. can start the work from home job/internship between 23rd Oct'24 and 27th Nov'24 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are a bunch of enthusiasts who want to make good food affordable again by cutting out the middlemen. We want to set an example that a sustainable business can also be run without exploiting the consumers with high prices. We will be successful if everyone in the country starts doing what we do. We will change the rules of retail and modern trade. We will bring the power back to the producers from the retailers or middlemen. From our team, we want only the best. We are a tech-driven company with a focus on constant innovation. We need smart people with the best analytical and communication skills and a great heart. If we succeed, we will create a world order where everyone has access to good food and will lead a content life. We promise that we will take care of you at all times.