Customer Success

About the internship The management trainee will undergo a structured training program designed to develop skills and knowledge necessary for a successful career in management. This role provides exposure to various business functions and management practices, preparing the individual for a Fulltime opportunity within our organization. Selected intern's day-to-day responsibilities include: 1. Account support: Assist Customer Success Managers (CSMs) with assigned accounts for smooth interactions. 2. Customer inquiries: Respond to customer inquiries and issues promptly and professionally. 3. Record keeping: Maintain accurate records of customer interactions and feedback. 4. Product expertise: Develop a strong understanding of our products to better assist customers. 5. Performance support: Help the customer success team achieve key performance indicators (KPIs) and targets. If you are a detail-oriented individual with strong communication skills and a passion for helping others, we want to hear from you! Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 30th Oct'24 and 4th Dec'24 3. are available for duration of 4 months 4. are from or open to relocate to Bangalore 5. have relevant skills and interests * Women wanting to start/restart their career can also apply. Talview is at the forefront of AI-driven proctoring solutions, offering state-of-the-art technology designed to revolutionize the way educational institutions, certification bodies, and IT companies conduct assessments and certifications. Our commitment to integrity, reliability, and innovation has made us a trusted partner for organizations looking to enhance the credibility and security of their online examination processes.