Customer Success And Growth

About the internship Selected intern's day-to-day responsibilities include: 1. Build and maintain strong relationships with assigned customers through regular visits and interactions. 2. Identify opportunities to increase customers Transaction by understanding their needs and suggesting tailored solutions. 3. Educate customers about offers, target schemes and Jumbotail policies. 4. Address customer concerns and coordinate with teams to ensure quick issue resolution and smooth order fulfillment. 5. Gather and share data about pricing trends, product movement, competitive pricing, and product bundling with the business team. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 7th Jan'25 and 11th Feb'25 3. are available for duration of 2 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. Jumbotail is a top-tier VC-funded startup, building an online wholesale marketplace for food and grocery, targeted at wholesale buyers. Our vision is to organize the food and grocery ecosystem in India using technology, data science, and design. Jumbotail marketplace offers a wide selection of products including staples, spices, dry fruits, packaged foods, and FMCG products. Sellers (traders, manufacturers, and brands) can list their food, grocery, and FMCG products. The Jumbotail marketplace is accessible to customers through a mobile app available in 4 languages - Kannada, Malayalam, Hindi, and English. Jumbotail provides full-stack services including storefront delivery and payment collection for its sellers, as well as working capital credit from third-party credit providers to its customers using rich transactional data and proprietary algorithms.