Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Manage customer/client inbound queries on e-mails, social media platforms, messaging applications and phone calls. 2. Provide the customer with the quick and best solution to his/her query and keep them happy. 3. Communicate with courier partners, payment partners, and supply chain vendors to get to the core of the situation and provide a positive solution. 4. Communicate with the operations team to keep track of the warehouse, supply chain, and online store activities. 5. Take customer surveys in a creative way. 6. Prepare e-mail campaigns to keep the loyal customers engaged with the brand. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 12th Dec'24 and 16th Jan'25 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. 100kmph is an Indian t-shirt and accessories brand dedicated to motorcycle, car, and motorsport lovers. If you love your machines, then you are at the right place.