Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Handling customer inquiries and providing accurate information 2. Resolving customer complaints and issues in a timely and professional manner 3. Collaborating with other departments to ensure customer satisfaction 4. Maintaining accurate records of customer interactions and transactions 5. Identifying and escalating priority issues to the appropriate team members 6. Assisting in the development of customer service policies and procedures If you are a proactive and enthusiastic individual with excellent communication skills in English, Hindi, and Marathi, we want you to join our team and help us deliver exceptional customer support. Apply now and be a part of our dynamic and fast-growing company! Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 4th Oct'24 and 8th Nov'24 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. PatilKaki is a local home brand turned online snack store that had started as a two-person team but has now bloomed into a strong 30-person family. PatilKaki has a community of 10,000+ people and our products have reached the farthest corners of India. Our story was covered by Midday and even by Times Retail. The name may sound naive, but we're very technology-driven for a product company. Our entire OMS has been developed in-house. With these combined efforts, PatilKaki has had a staggering month-on-month growth rate since its inception. We're looking for people who can join us in this meteoric growth. All things considered, PatilKaki is the place to be if you want to experience the taste of startup culture and work with great people.