Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Provide excellent customer service, solving queries, issues, and complaints related to products, order status, inventory, billing, through web-chat, emails, WhatsApp & calls 2. Respond to generated tickets of customer issues received during non-working hours in a professional manner 3. Document customer transactions accurately in the CRM system 4. Coordinate with co-workers, lead persons and other departments as appropriate 5. Manage all customer inquiries and summarize to present to management 6. Maintain the accuracy of all data and verify the same for all customer services Preferred candidates: 1. Should possess effective written communication skills and comprehension skills 2. Excellent interpersonal, intrapersonal skills, & team player 3. Freshers can also apply 4. Immediate Joiners will be preferred Experience us at Instagram.com/hausandkinder Location: Marol, Mumbai Employment Type: Full-time Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 6th Jan'25 and 10th Feb'25 3. are available for duration of 6 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. Haus & Kinder is an online first consumer brand and we promise fashionable home & baby essentials at a fair price that are easily accessible online on Amazon, Flipkart, & FirstCry. Haus and Kinder is a D2C design-led lifestyle brand offering trendy home, baby, and kids essentials to millennial moms at an affordable price. We started our operations in 2018. We are growing fast and launching product categories at a fast pace.