Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Provide exceptional customer service through phone, email, and chat support. 2. Assist customers with inquiries, issues, and complaints in a timely and professional manner. 3. Maintain accurate and detailed records of customer interactions and transactions in MS Excel. 4. Collaborate with team members to resolve complex customer issues and escalations. 5. Contribute to improving customer service processes and procedures. 6. Participate in training sessions and workshops to enhance your skills and knowledge. 7. Assist with special projects and tasks as needed to support the team and company goals. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 10th Oct'24 and 14th Nov'24 3. are available for duration of 6 months 4. are from or open to relocate to Mumbai and neighboring cities 5. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are the one-stop for all the education and grooming needs of children. We take offline and online tuition for all the academic standards across the educational boards. We also provide a plethora of extracurricular activity classes. 3 years into the business, we are looked upon as trusted educators.