Customer Service/Customer Support

About the internship Are you a passionate and enthusiastic individual looking to gain hands-on experience in customer service and support? Join our dynamic team at TeachEdison Solutions Private Limited as a Customer Service/Customer Support intern! Key Responsibilities: 1. Provide exceptional customer service through phone, email, and chat support 2. Utilize data analysis skills to identify trends and improve customer experience 3. Communicate effectively with customers to address inquiries and resolve issues 4. Manage customer relationships using CRM systems to track interactions and feedback 5. Collaborate with cross-functional teams to ensure seamless customer support 6. Assist in developing and implementing strategies to enhance customer satisfaction 7. Contribute to various customer service projects and initiatives to drive business growth If you have English proficiency (spoken and written), strong data analysis skills, effective communication abilities, and a passion for customer service, we want to hear from you! Apply now for this exciting opportunity to kickstart your career in customer support with TeachEdison Solutions Private Limited. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 18th Jan'25 and 22nd Feb'25 3. are available for duration of 6 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are a custom education software development company integrating strategy, design thinking and engineering to build disruptive edtech products for modern educators. We thrive on being an incredible technology partner for our clients in their pioneering missions to change the world.