Customer Service/Customer Support

About the internship Are you a passionate communicator with a knack for problem-solving? Join MySoulSchool as a Customer Service/Customer Support intern and immerse yourself in a dynamic work environment where your skills will be put to the test! Your role will involve assisting customers with their queries and concerns, ensuring a seamless experience for all. Key Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Provide accurate information about products, services, and company policies. 3. Assist in resolving customer complaints and issues with a positive attitude. 4. Collaborate with internal teams to address customer needs and improve overall customer satisfaction. 5. Maintain detailed records of customer interactions and transactions in MS-Excel. 6. Monitor customer feedback and provide insights to the team for continuous improvement. 7. Uphold company values and contribute to a positive work culture through effective communication and teamwork. If you are proficient in English and Hindi, possess strong communication skills, and are eager to gain hands-on experience in customer service, apply now and take the first step towards shaping a successful career at MySoulSchool! Who can apply Only those candidates can apply who: 1. are available for the work from home job/internship 2. can start the work from home job/internship between 17th Dec'24 and 21st Jan'25 3. are available for duration of 4 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. MySoulSchool is India's leading school of spiritual & business education that influences coaches, healers & therapists to upscale their life & business through trainings & programs on mindset development, manifestation, spiritual growth & business coaching.