Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Handle incoming customer calls and emails professionally and courteously. 2. Provide timely and effective support to customers by troubleshooting issues and resolving inquiries promptly. 3. Create and manage support tickets using the internal ticketing system, ensuring accurate documentation of customer interactions and resolutions. 4. Collaborate with other team members to escalate complex issues and ensure timely resolution. 5. Communicate effectively with customers to provide status updates, gather additional information, and ensure a positive support experience. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 6th Dec'24 and 10th Jan'25 3. are available for duration of 6 months 4. have relevant skills and interests About the internship Website Internship Studio is a platform developed to help students build their profiles by providing them with the right exposure to develop the required skills in their respective domains. Log in to learning and devour upon the technical and organizational aspects of the corporation. Internship Studio provides industry exposure within your domestic vicinity. Work & learn from the professionals and apply the gained skills towards the construction of a Learning-based ecosystem. To further this cause Internship Studio endeavors to: 1. Encouraging students to work on projects & learn from the professionals. 2. Infusing a learning spirit through the best of best mentorship. 3. Filling the gap between bookish knowledge and practical knowledge by providing training + internship.