Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: a. Customer Experience Management: 1. Collect daily feedback from patients undergoing surgeries. 2. Prepare detailed reports on patient experiences and suggest actionable improvements. b. Field Operations: 1. Visit optical shops to generate leads and build partnerships. 2. Engage in both "hunting" (new leads) and "farming" (nurturing existing partnerships). c. Patient Counselling: 1. Guide patients regarding the most appropriate surgical procedures based on their needs. 2. Build trust and ensure clear communication with patients. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 8th Jan'25 and 12th Feb'25 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. As a leading Eye Care Experts in India. With a team of highly skilled and experienced eye care professionals, we are dedicated to providing exceptional eye care services to our patients. At Eye Zenith, we understand the importance of healthy vision and strive to deliver personalized and comprehensive eye care solutions. From routine eye examinations to advanced surgical procedures, our state-of-the-art facility is equipped with the latest technology to ensure accurate diagnoses and effective treatments. Trust us to prioritize your eye health and provide you with the highest standard of care