Customer Service/Customer Support

About the internship Are you a proactive and enthusiastic individual looking to gain valuable experience in customer service? Boyd Private Limited is seeking a Customer Service/Customer Support intern with excellent English proficiency (spoken and written) and familiarity with MS-Excel. This is a fantastic opportunity to develop your skills and contribute to a dynamic team environment. Key responsibilities: 1. Assist customers with inquiries and provide timely and accurate information. 2. Resolve customer complaints in a professional and efficient manner. 3. Maintain customer records and update databases with relevant information. 4. Collaborate with team members to ensure excellent customer service delivery. 5. Generate reports and analyze data using MS-Excel to identify trends and improve processes. 6. Contribute to the development of customer service strategies and initiatives. 7. Participate in training sessions and workshops to enhance skills and knowledge. If you are a motivated individual with a passion for customer service, we want to hear from you! Join us at Boyd Private Limited and gain hands-on experience in a supportive and engaging work environment. Apply now and kickstart your career in customer support. Who can apply Only those candidates can apply who: 1. are available for the part time job/internship 2. can start the part time job/internship between 6th Oct'24 and 10th Nov'24 3. are available for duration of 3 months 4. have relevant skills and interests Boyd is dedicated to learning and understanding business. By building relationships with each of our clients, we can ensure our marketing strategy is built with the sole focus on solving the problems that a business faces. Each of our marketing campaigns is built with the client's needs in mind that solve the greatest marketing problems. We are committed to using the best practices and staying on top of the latest innovations in digital marketing. Marketing strategies are being developed every day to find new ways of reaching web users with the right marketing message. Whether it's a paid advertising campaign, new ways to improve search results or better ways of connecting on social media, we are constantly looking for the newest and most innovative ways to connect the brand with an online audience.