Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: Assist in managing client inquiries via email, phone, and chat, ensuring prompt and professional responses. Work closely with the design, strategy, and advertising teams to resolve client issues and answer project-related questions. Support the customer success team in tracking and resolving client concerns. Help maintain and update customer support databases and tools. Learn and assist with CRM (Customer Relationship Management) tools to track and analyze client interactions. Provide feedback and suggestions for improving the customer experience. Participate in team meetings, brainstorming sessions, and customer experience reviews. Work on ad-hoc tasks as required to support the overall customer support process. Who can apply Only those candidates can apply who: 1. are available for the work from home job/internship 2. can start the work from home job/internship between 27th Oct'24 and 1st Dec'24 3. are available for duration of 6 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. At Think Pulse Agency, we are a dynamic creative agency dedicated to blending strategy, design, and advertising to help brands thrive in today's fast-paced world. Our approach is rooted in thoughtful strategy, ensuring that every project we undertake has a clear, purposeful direction. We believe in the power of great design, not just for aesthetics, but for creating meaningful connections between brands and their audiences. Our advertising solutions are crafted to be bold, innovative, and impactful, designed to capture attention and drive results. Whether you're looking to build your brand from the ground up, refresh your identity, or amplify your message to a wider audience, Think Pulse is here to make it happen. With a team of forward-thinking strategists, talented designers, and expert advertisers, we're committed to delivering creative excellence that pulses with energy and purpose. At Think Pulse, we bring ideas to life.