Customer Service/Customer Support

About the internship As a Customer Service/Customer Support intern at Salty company, you will have the exciting opportunity to interact with our customers and provide top-notch support. Your role will be crucial in ensuring customer satisfaction and loyalty. With your proficiency in spoken and written English, you will be able to effectively communicate with our diverse customer base. Key responsibilities: 1. Respond to customer inquiries and provide assistance via phone, email, and chat 2. Handle customer complaints and resolve issues in a timely and professional manner 3. Assist customers with product information, orders, and returns 4. Work closely with the sales team to provide support and address customer needs 5. Maintain accurate records of interactions with customers in our database 6. Collaborate with other departments to improve overall customer experience 7. Stay updated on product knowledge and company policies to better assist customers Join our dynamic team and make a difference in the lives of our customers at Salty company! Who can apply Only those candidates can apply who: 1. are available for the work from home job/internship 2. can start the work from home job/internship between 17th Jan'25 and 21st Feb'25 3. are available for duration of 2 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. We are a one-stop shop to buy trendy fashion earrings and artificial earrings online for women. We provide the latest artificial earrings and Korean earring designs.