Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Handle customer queries and provide chat, voice, and email support. 2. Conduct surveys with customers to understand usage and overall experience, collecting prompt and accurate feedback. 3. Troubleshoot problems and see them through to resolution. 4. Demonstrate excellent product knowledge to enhance customer support. 5. Escalate unresolved issues to the appropriate internal teams. 6. Exceptional comprehension skills with the ability to clearly understand and address customer needs. 7. Self-driven, motivated, and task-oriented individual who can learn quickly and operate with minimal support from the Manager and Lead. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 8th Jan'25 and 12th Feb'25 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. In the age of consumerism and easy gratification that often leaves our souls and wallets both feeling empty, we want to help millions of Indians rediscover the undeniable, cumulative advantages of saving every single day. We want to reintroduce this generation to the concept of piggy banks by helping them save in digital gold and staying bank agnostic so that no matter who a user banks with, they can always save using Jar.