Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Stay in constant touch with consumers and potential consumers with a focus to create sale by providing superior customer experience. 2. Conduct group and individual product demos to customers virtually and offline. 3. Make out bound calls to existing customers to qualify leads and upsell products or services. 4. Assist with other sales-related tasks as needed. 5. Customer champion, have a customer first attitude and resolve problems/issues faced by customers abiding to service level agreements & ensuring daily average resolutions times go down. 6. Analyse support and service level data and bring out patterns to identify major issues/problems faced by customers. 7. Be ready to thrive in a fast-paced, dynamic environment, adapt quickly to changing priorities, and enthusiastically take on new and exciting projects. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 30th Dec'24 and 3rd Feb'25 3. are available for duration of 3 months 4. have relevant skills and interests We are a consumer tech startup founded by ex-Ather and ex-Chaayos folks that are focused on building an experience-first digital home appliances brand in India.