Customer Service/Customer Support

About the internship Selected intern's day-to-day responsibilities include: 1. Responding to customer inquiries via phone, email, and chat with professionalism and empathy 2. Resolving customer issues or complaints in a timely and efficient manner 3. Assisting in troubleshooting technical problems and providing solutions to customers 4. Working closely with the sales and marketing teams to ensure a seamless customer experience 5. Keeping detailed records of customer interactions and transactions for future reference 6. Collaborating with other team members to continuously improve customer support processes 7. Staying up-to-date on product knowledge and company policies to better assist customers Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 17th Oct'24 and 21st Nov'24 3. are available for duration of 2 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. SpotLet is a dynamic and forward-thinking product development company that specializes in creating innovative and user-centric solutions for various industries. Our team is dedicated to crafting cutting-edge products that deliver exceptional value to our clients and end-users. We foster a collaborative and inclusive work environment that encourages creativity, continuous learning, and professional growth. SpotLet is an online marketplace that connects individuals and businesses and Film production companies with unique and inspiring spaces for various events, such as meetings, parties, photo and video shoots, and more.